Privacy Policy

Cobot Team Privacy Policy 
Effective Date: 08/05/2026

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1. Introduction

At Cobot Team, we respect your privacy and are committed to protecting the personal information you choose to share with us. Whether you are exploring our robotic automation solutions, requesting a quote, purchasing products, seeking technical support, or simply learning more about our company, we believe you should understand how your information is collected, used, and protected.

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This Privacy Policy describes the types of information we may collect through our website and business operations, how we use that information, when it may be shared, and the choices available to you regarding your personal information.

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As Cobot Team continues to grow, we may introduce new products, services, website features, customer accounts, e-commerce capabilities, artificial intelligence (AI) technologies, and other digital tools to better serve our customers. This Privacy Policy is designed to provide transparency about our current privacy practices while remaining flexible enough to support future enhancements to our website and services.

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This Privacy Policy applies to visitors and customers who interact with Cobot Team’s website and business operations.

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2. Information We Collect

The information we collect depends on how you interact with Cobot Team. We may collect information directly from you, automatically through your use of our website, and from trusted third parties that help us operate our business.

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Information You Provide

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You may choose to provide personal information when you:

• Contact us through our website, email, or phone.

• Request a quote, consultation, product demonstration, or technical support.

• Purchase products or services.

• Create a customer account, when this feature is offered.

• Subscribe to newsletters or other communications.

• Register for events, webinars, training, or other programs.

• Complete surveys or provide feedback.

 

Depending on your interaction with us, this information may include:

• Name

• Company name

• Job title

• Email address

• Phone number

• Mailing or billing address

• Project details

• Product, robot, or equipment information

• Account credentials

• Payment or billing information (when applicable)

• Any other information you voluntarily choose to provide.

 

We ask that you provide only the information reasonably necessary for us to respond to your request, provide our products and services, or support our business relationship with you.

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Information We Collect Automatically

Like most modern websites, Cobot Team automatically collects certain technical information to help us understand how our website is used, improve performance, maintain security, and provide a better user experience.

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This information may include:

• IP address

• Browser type and version

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral sources

• Website interactions

• Cookie and similar technology data

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We use this information to improve our website, better understand visitor activity, maintain website security, troubleshoot technical issues, and measure the effectiveness of our marketing and advertising efforts.

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Information We Receive from Third Parties

We may receive information from trusted third-party providers that support our business operations. These providers may include website analytics services, advertising platforms, customer relationship management (CRM) software, payment processors, email marketing services, embedded content providers, and other technology partners that help us operate, improve, and grow our business.

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Our website and services are directed to businesses and professional audiences and are not intended for children under the age of 13; we do not knowingly collect personal information from children under 13.

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3. How We Use Your Information

Cobot Team may use the information we collect to provide our products and services, communicate with customers, operate and improve our website, support our business operations, and fulfill our legal and contractual responsibilities.

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Depending on how you interact with us, we may use your information to:

• Respond to questions, quote requests, product inquiries, and technical support requests.

• Provide products, services, repairs, maintenance, training, and other customer support.

• Process orders, payments, and future e-commerce transactions, where available.

• Create and manage customer accounts and online services, when offered.

• Communicate about projects, orders, appointments, service updates, invoices, or other business-related matters.

• Follow up on product inquiries, quotations, demonstrations, and other business development activities related to our products and services.

• Improve our website, products, services, and overall customer experience.

• Analyze website traffic, understand how visitors use our website, and evaluate the effectiveness of our marketing and advertising efforts.

• Personalize website content and communications where appropriate.

• Send newsletters, product announcements, educational resources, event invitations, and other marketing communications to individuals who have requested or agreed to receive them, or as otherwise permitted by applicable law.

• Detect, investigate, and help prevent fraud, unauthorized access, security incidents, or other misuse of our website or services.

• Comply with applicable laws, regulations, legal processes, contractual obligations, and enforce our legal rights.

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We may use artificial intelligence (AI) and automation tools to help us respond to inquiries, draft communications, analyze website and marketing performance, and support internal business operations. We do not use AI to make automated decisions that produce legal or similarly significant effects about you without human review.

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Cobot Team does not submit confidential customer project, facility, production, or technical information to public or general-purpose AI tools without the customer's authorization. Where AI tools are used in connection with our services, we take reasonable steps to understand whether the provider retains or trains on submitted data, and we select providers accordingly.

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4. Cookies, Analytics, Advertising & AI Technologies

Like most modern websites, Cobot Team uses cookies and similar technologies to help our website function, understand how visitors interact with our website, improve user experience, support our marketing efforts, and operate our business.

Cookies are small data files stored on your device that help websites function properly, remember user preferences, improve security, and better understand how visitors use a website.

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We may use cookies and similar technologies to:

• Maintain website functionality, security, and performance.

• Remember user preferences and settings.

• Analyze website traffic and visitor behavior.

• Measure the performance of our website, marketing campaigns, and advertising efforts.

• Improve website content, functionality, and user experience.

• Support advertising, remarketing, audience measurement, and related marketing activities.

• Detect, prevent, and investigate fraud, security incidents, and unauthorized activity.

 

To help operate and improve our website and services, we may use third-party analytics (such as Google Analytics), advertising (such as Google Ads, LinkedIn Insight Tag, and Microsoft/Bing Ads, where such advertising features are enabled), customer relationship management (CRM), e-commerce, marketing automation, payment processing, artificial intelligence (AI), and other business technologies. These providers may collect, receive, store, analyze, process, or otherwise use information on our behalf, or in connection with the services they provide to us, in accordance with their own privacy policies, contractual obligations, and applicable law.

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Our website may include embedded content, plugins, widgets, application programming interfaces (APIs), interactive features, or third-party services, including videos, maps, social media features, payment services, customer support tools, scheduling tools, or other functionality. These services may collect information directly from your browser or device and may use cookies or similar technologies in accordance with their own privacy policies.

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We may also use AI and automation tools as described above to support analytics, website functionality, customer communications, security, and marketing.

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Certain cookies, tracking technologies, or similar tools may be necessary for the operation, security, functionality, or administration of our website and may not be disabled through our website.

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Depending on your browser, device, and applicable settings, you may be able to manage, limit, or disable cookies and certain tracking technologies. Please note that doing so may affect the availability, functionality, or performance of portions of our website.

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Where required by applicable law, we will obtain any required consent before placing non-essential cookies or similar tracking technologies on your device.

 

Do Not Track Signals

Some web browsers offer a “Do Not Track” (DNT) setting to indicate a user’s preference regarding online tracking. At this time, there is no universally accepted legal standard requiring businesses to respond to DNT signals, and Cobot Team does not currently respond to or alter its data collection practices based on DNT signals. You may manage cookies and certain tracking technologies through your browser settings as described above.

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5. Third-Party Services

To operate our business and provide our products and services, Cobot Team may work with third-party service providers that perform services on our behalf or support our business operations. Depending on the services provided, these organizations may receive, access, store, process, or otherwise handle personal information as necessary to perform their functions.

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These third-party service providers may include, but are not limited to:

• Website hosting and infrastructure providers (such as Wix).

• Website analytics and reporting services (such as Google Analytics).

• Advertising and marketing platforms (such as Google Ads, LinkedIn Insight Tag, and Microsoft Advertising, where applicable).

• Customer relationship management (CRM) providers.

• E-commerce and payment processing providers.

• Email communication and marketing platforms.

• Technical support and customer service providers.

• Scheduling, appointment, and event management services.

• Shipping, logistics, and fulfillment providers.

• Cloud storage, data hosting, and business productivity platforms.

• Artificial intelligence (AI), automation, and business software providers.

• Professional advisors, including legal, accounting, insurance, financial, and consulting services.

• Government agencies, regulators, law enforcement, or other parties when required or permitted by applicable law.

 

We may disclose personal information when we believe it is reasonably necessary to:

• Comply with applicable laws, regulations, legal processes, court orders, or governmental requests.

• Protect the rights, property, safety, security, or legal interests of Cobot Team, our customers, or others.

• Detect, investigate, prevent, or respond to fraud, cybersecurity incidents, unauthorized activity, security threats, or other unlawful conduct.

• Enforce our agreements, policies, or legal rights.

• Facilitate or support a merger, acquisition, financing, asset sale, corporate reorganization, bankruptcy, or other business transaction involving all or part of our business, subject to applicable legal requirements.

 

We may also share personal information with your consent, at your direction, or as otherwise permitted or required by applicable law.

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Cobot Team does not sell your personal information. We share personal information only as described in this Privacy Policy, including with service providers and other third parties that help us operate our business, provide our products and services, comply with legal obligations, or otherwise support our legitimate business activities.

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Our website may also contain links to third-party websites that we do not operate or control. This Privacy Policy does not apply to those websites, and we encourage you to review the privacy policies of any third-party websites you visit.

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6. Data Security & Retention

Cobot Team takes reasonable administrative, technical, and organizational measures designed to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures are intended to safeguard the information we maintain while supporting the secure operation of our business and website.

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Despite these efforts, no method of transmitting information over the Internet or storing electronic information is completely secure. As a result, we cannot guarantee the absolute security of information transmitted to or stored by our systems.

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our products and services, comply with legal, accounting, tax, or regulatory requirements, resolve disputes, enforce our agreements, or as otherwise permitted or required by applicable law.

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When personal information is no longer needed, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with our business practices and applicable legal requirements.

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International Data Processing

Cobot Team is located in the United States. If you provide personal information to us from another country, including Canada, your information may be transferred to, processed, and stored in the United States, where privacy laws may differ from those in your jurisdiction, and where your information may be subject to access by courts, law enforcement, and governmental authorities in accordance with United States law.

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7. Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding the personal information Cobot Team collects and maintains about you.

 

These rights may include the ability to:

• Request access to the personal information we maintain about you.

• Request that we correct or update inaccurate personal information.

• Request that we delete personal information, subject to applicable legal exceptions.

• Request information about how your personal information is collected, used, or disclosed.

• Opt out of marketing communications by following the unsubscribe instructions included in those communications or by contacting us using the contact information provided in this Privacy Policy.

• Manage certain cookies and tracking technologies through your browser, device settings, or other available privacy controls.

 

If you wish to exercise any applicable privacy rights or have questions about your personal information, please contact us using the information provided at the end of this Privacy Policy.

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We will review and respond to requests in accordance with applicable law. In some circumstances, we may need to verify your identity before processing your request or may be unable to fulfill a request where an exception or legal obligation applies.

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8. Policy Updates

Cobot Team may update this Privacy Policy from time to time to reflect changes in our business, website, products, services, technologies, legal requirements, or other operational needs.

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When we make changes, we will update the "Effective Date" at the beginning of this Privacy Policy. Material changes may also be communicated through our website or other appropriate means when required by applicable law.

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Your continued use of our website after an updated Privacy Policy becomes effective is governed by the updated Privacy Policy, to the extent permitted by applicable law.

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9. Contact Information

If you have questions, requests, or complaints regarding this Privacy Policy or Cobot Team’s privacy practices, please contact our privacy representative using the information below.

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Cobot Team

12540 SW 69th Ave.

Portland, OR 97223

Phone: (503) 603-2080

Email: contact@cobotteam.com

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We will review and respond to privacy-related inquiries in accordance with applicable law.

If you are located in Canada and are not satisfied with our response to a privacy complaint, you may have the right to contact the Office of the Privacy Commissioner of Canada or the applicable provincial privacy regulator.